Faqs

  • 1. What can our platform offer?
      • Our platform specializes in providing high-quality experimental equipment, consumables, and analytical instruments to research institutions, university laboratories, and corporate RD departments.
      • We collaborate with renowned domestic and international brands to offer a comprehensive range of products, including science lab equipmentmedical laboratory instrumentsanalytical instruments, biochemical reagents, laboratory furniture, etc.
      • We have a professional customer service team to provide product consultation, technical support, and after-sales service.
  • 2. What are the advantages of brand display on the platform?
    • We provide our partner brands with access to a targeted customer base and efficient brand exposure opportunities.

    We offer various brand display formats, such as brand express, product recommendations, solution studies, etc.

    We provide data analysis services to help brands understand market trends and customer needs.

  • 3. How can I find the product I need?
      • You can use the search bar at the top of the website to search by product name, model, or brand.
      • You can browse different product categories.
      • You can use the filter function to narrow down products by brand, price, specifications, etc.
  • 4. What should I do if I can't find the product I want?
      • You can try using different keywords for your search.
      • You can contact our online customer service to describe your needs, and we will do our best to find a suitable product for you.
      • You can leave a message on the email service@globalequipx.com, and we will follow up and respond promptly.
  • 5.How to Contact the Seller?
  • You can contact us through the request quote, online customer service, phone, or email on our website.

    Our customer service hours are 8:00-20:00

     

  • 6.How to Become a Supplier on the Platform?
    • If you are a manufacturer or distributor of experimental equipment, welcome to contact us service@globalequipx.com
    • Tel:+86 19033929586 to discuss cooperation opportunities.
    • You can send your company profile, product information, and other details to our email addres:service@globalequipx.com

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